Refund & Cancellation Policy

At Royal Gavara Balija Naidu Matrimony, we strive to provide the best matrimonial services to our members. Please read our Refund & Cancellation Policy carefully before making any payment.

1. Membership Payments

• All payments made towards Premium or Assisted Membership plans are non-refundable once the service is activated.

• Memberships are activated immediately after successful payment and profile upgrade.

2. Cancellation by User

• If you choose to cancel your membership, you may do so by contacting our support team.

• However, cancellation does not qualify for a refund under any circumstances once services have been initiated or accessed.

3. Auto-Renewal (If Applicable)

• In case of auto-renewing subscriptions, you will be notified prior to renewal.

• You may cancel auto-renewal any time before the billing cycle. No refunds will be processed once the payment is made.

4. Service Issues or Complaints

• If you believe the service was not delivered as committed, you may raise a formal request to support@royalbalijanaidumatrimony.com.

• Our team will investigate and respond within 3–5 working days. However, refunds are not guaranteed and will be considered on a case-by-case basis.

5. Duplicate Payments

• In case of accidental duplicate payments, the extra amount will be refunded after internal verification, usually within 7–10 business days.

6. Eligibility for Refund (Exceptional Cases Only)

Refunds will only be considered under exceptional conditions such as:

• Technical error resulting in duplicate transactions

• Payment deducted but membership not activated

• Discretionary approval by management due to service failure

7. Contact for Refund Queries

If you have questions or need support regarding refunds, please reach out to: